With decades of payment processing experience, ProMerchant is an excellent choice for merchants seeking a reliable, supportive payment processor with transparent rates. ProMerchant supports all types of merchants across a wide range of industries – including retail, restaurant, online, phone/mail order, and more. Plus, their fast, easy application process lets merchants get their accounts approved within two to 24 hours – with no setup fees.

Contract Term & Fees

No more long-term contracts! Unlike many other credit card processors, ProMerchant provides month-to-month agreements with no early termination fees whatsoever. You can cancel anytime if you aren’t happy with their service. And, as we mentioned before, ProMerchant also has no setup fees. While some payment processors charge a fee for setting up your account, ProMerchant offers this service free of charge.

Customer Service

Running a business is stressful enough. The last thing you need to worry about during a crisis is that you can’t get through to tech support or that you need to wait another few hours to contact customer service. As a business owner, you want to feel fully secure knowing you’ll be able to get the help you need immediately – whether you have a major problem or a quick question.

That’s why ProMerchant provides 24/7 customer service and tech support. With decades of experience catering to a wide range of businesses in the payment processing industry, ProMerchant knows just how valuable your time is. Their customer service agents and tech support staff are available to help with any issues you might have, regardless of what time of day (or night!) it is.

Individualized Support

ProMerchant’s customer service teams are trained to provide dedicated support services and expert knowledge to all merchants. Most payment processors provide their merchants with an account manager, but ProMerchant takes it up a notch. When you start processing card payments they’ll assign an entire team of industry experts to your account. Your team will do everything they can to provide the personalized support you need to ensure your expectations of them are always satisfied.

Interchange-Plus Pricing Plans

ProMerchant’s pricing model is based on two elements: transparency and consistency. These factors form the foundation of their Interchange Plus pricing plans. “Interchange” refers to the base percentage rates and transaction fees charged by card companies like Visa and MasterCard for processing payments made with their cards. The “Plus” part refers to the low mark-up the payment processor – in this case ProMerchant – adds to the interchange fees so they can make a profit. Unlike tiered pricing models, interchange plus pricing lets you know exactly what you’re paying for.

ProMerchant offers two transparent, low-cost pricing models. Both models incorporate the interchange fees charged by card companies plus a small fee per transaction, and then either a fixed percentage rate or a flat monthly charge depending on which plan you choose. ProMerchant’s team of experts will help you analyze the savings benefits of each one to help you determine which plan is the best fit for your business.

The Good: ProMerchant offers very transparent and fair pricing models, that give merchants the flexibility to pick the rate structure that will best support their business type.

The Bad: ProMerchant does not offer free terminals to their mobile and brick-and-mortar merchants.

The Ugly: None

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