NetBilling Review

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Users' Rating

NetBilling strives to offer some of the lowest rates in the industry, with per-transaction fees as low as 1.5 percent plus $0.15 per transaction. Added to this fee is a $25 monthly service charge and additional merchant account fees but the company also offers a discount for high-volume merchants. Merchants can also opt for a flat rate per transaction instead of a percentage plus fee. Additionally, merchants can access benefits like setting up multiple sites with no additional fees. There are no setup fees with NetBilling, which is an additional incentive. The average cost for check processing is less than five percent with no merchant account necessary.

CUSTOMIZABLE SOLUTIONS

From standard businesses to high-risk accounts, NetBilling works to define a set of solutions that works for an individual merchant. The company’s prices are often lower than many competitors and check processing is built in, making it easy for merchants to get started right away. For businesses that offer membership accounts, NetBilling provides management systems to facilitate payment. NetBilling has developed relationships with acquiring banks and independent sales organizations (ISOs) throughout the industry. This not only allows NetBilling to pass on the best rates to its merchants, which they can then pass on to their customers, but it also lets them accept the credit card types customers want to use today. For merchants that need more than one account, NetBilling can work to ensure each account is set up at the best rate possible.

Using a virtual terminal or online payment integration, merchants can accept credit card payments in-store or online using NetBilling’s processing services. Once set up, activities can be culled into regular reports, giving businesses insight into customer activities to improve operations and bring in additional income each month. Using an online administrative area, merchants can access a contact database that lists customers. In addition to credit card processing, NetBilling arms merchants with the tools they need to safely process Automated Clearing House (ACH) payments. Using this feature, businesses can accept payments by electronic check through their virtual terminals or through websites without minimal changes to their existing websites. Fraud detection and prevention add an extra element of security to these payments for businesses, keeping customer data safe and ensuring businesses are paid for the products and services they provide.

EQUIPMENT

Because NetBilling is a software solution, its virtual terminal can be used with the PCs a business already has. The solution can also interact with a business’s card swipe devices and receipt printers.

CUSTOMER SERVICE

Merchants can submit a support request by email or by phone. Support is available to merchants 24 hours a day, 365 days a year.

THE GOOD

Secure payment processing for merchants of all types with low processing rates

Easy ACH processing through virtual terminal

THE BAD

Accounts have a monthly service fee and additional fees not included in the quoted rate

AND THE UGLY

Solution is software-based, so merchants will be required to provide hardware

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