Federated Payments Review

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Federated Payments promises to beat your current rates. If they can’t, they’ll pay $500. Merchants can make additional money by referring other businesses to the service, with payments of $200 for each successful referral. Because Federated Payments works with such a wide variety of businesses, offering a multitude of services, rates are quoted on an individual basis. Accounts with high risk will be required to pay higher rates than standard-risk businesses, for instance. If a business is solely storefront, its needs will differ dramatically from an online retailer, so Federated Payments works to customize an affordable solution to fit each business’s unique needs.

CUSTOMIZABLE SOLUTIONS

Since 1999, Federated Payments has striven to provide the best payment processing to companies in the U.S., Canada and Canada. The company is geared toward giving businesses the ability to help their own customer base by accepting credit cards, checks, and cash, as well as providing cash advance and gift card services to merchants that need it. The services are designed to help businesses grow. Whether a merchant is setting up a POS solution for a store or accepting payments online, Federated Payments has a secure, PCI compliant solution. All major credit card brands are accepted with equipment having been certified to meet all of Visa’s and MasterCard’s PCI regulations. For stores that want to accept debit cards, Federated Payments also has PINpad and PIN capture options.

Through SafePay, Federated Payments helps e-commerce merchants set up secure payments on their online stores. The software can integrate with a business’s existing shopping cart setup or go through Federated Payments to set up a free shopping cart quickly. In addition to accepting credit card payments online, merchants can also process electronic checks, both directly through the website or through a provided virtual terminal. SafePay also allows Federated Payments to provide merchants mobile processing capabilities. These mobile card readers can turn a smartphone, tablet, or laptop into a credit card swiping device, allowing for sales at conventions, flea markets, and other locations where a dedicated POS system isn’t feasible. Check and cash transactions can also be processed using Federated Payments’ mobile solution with all transactions performed wirelessly. Mail order and phone order processing is also available to allow merchants to easily process payments via a method that suits their customer base’s needs.

EQUIPMENT

Representatives work with merchants to deploy an equipment setup that makes sense for their individual environments. In some cases, this will involve POS hardware for retail locations, while in others a mobile card reader will be all the hardware a business needs.

CUSTOMER SERVICE

Merchant support is available 24 hours a day, 365 days a year by phone or fax. Service is also available for chargeback and retrieval requests during regular business hours when needed.

THE GOOD

Customized hardware and software solutions are available to meet a business’s needs

Cash advance options are available for businesses that need them

THE BAD

Fee information is not available on the company’s website

AND THE UGLY

International payment functionality is not included, limiting merchants to accepting payments from U.S. and Canadian customers

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