Braintree Review

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Currently, Braintree is offering businesses a fee-free experience for the first $50,000 in transactions they conduct using its service. After $50,000 a business pays a fee of 2.9 percent plus $0.30 for each transaction. One advantage Braintree has over its competitors is that it doesn’t charge a monthly fee. This means if a business has a slow month, that business will only pay on the money it collected. Credit cards are charged at the same rate, whether a customer uses Visa, MasterCard, Discover, or American Express, so businesses won’t have to limit the cards they accept.

CUSTOMIZABLE SOLUTIONS

Braintree specializes in providing payment functionality to websites and apps. In today’s technology-driven marketplace, more consumers than ever are purchasing products and services using mobile devices. To address these changes, Braintree has created a payment solution that is both easy to use and easy to integrate into existing software. To use Braintree, a business will need to work with an experienced developer in order to integrate the software in its app or site. For those businesses that lack a developer, Braintree provides a list of partners that offer Braintree functionality.

Thanks to its Venmo Touch technology, Braintree provides customers one-touch purchasing ability. This means payment data won’t have to be entered each time the customer makes a payment, which is a huge benefit when customers are limited to device screens. Card storage is secure, so customers can be safe entering their information into your payment form.

For businesses that serve a global customer base, Braintree offers an additional useful feature. Braintree can process payments in more than 130 different countries to allow purchases from customers around the globe. Since payments are processed within two days, businesses will have their money quickly, allowing for an improved cash flow.

EQUIPMENT

Braintree is completely software-based, but developers will have access to the tools they’ll need to get started. The Braintree Sandbox will let developers test the functionality before they sign up for the service, allowing them to see how integration will work before fully committing to the solution. Braintree offers both server-side integration and client-side encryption to give businesses the security and support they need.

 CUSTOMER SERVICE

Braintree has an extensive library of articles on its service, as well as helpful articles on payment processing. Personalized customer support is available through phone or email, with extended business hours available to honor the many different time zones of its customers. Email support is available from 5 a.m. to 8 p.m. US Central Time, Monday through Friday, and international phone support is available from 9 a.m. to 5 p.m. US Central Time, Monday through Friday.

THE GOOD

Braintree provides an easy way for businesses to integrate payment into their apps and websites

THE BAD

Businesses without an in-house development team may be forced to pay a large sum to have the functionality integrated with their existing software solution

AND THE UGLY

There are no glaringly ugly features about this service

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