Credit Card Processing Blog

IT departments are a common element of medium-sized businesses. Although this department can be crucial to providing a business with the infrastructure it needs in order to grow, that doesn’t mean IT becomes free of any challenges. In fact, as a business grows in size, IT initiatives can become even more challenging. The reason IT often presents challenges for medium-sized businesses and beyond is any time a new platform or type of software is introduced, employees have to be retrained, information needs to be migrated and updates must be implemented to keep everything secure. Part of the role of an IT department is to take those issues into consideration when a potential new solution is being implemented. By understanding the full scope of what’s going to be required to get a solution to the point where it’s fully functional, IT can help decide whether or not it makes sense to invest resources in that initiative. Understanding the Implementation Requirements of Payment Processing One of the characteristics that sets payment processing apart from many of the other technologies used by medium-sized… Read more

Although virtual reality technology is a topic that’s been regularly discussed for more than a decade, it wasn’t until the last year that VR started to make real strides towards becoming a mainstream technology. Virtual reality headsets like the Oculus Rift are finally starting to hit the market. While it’s safe to say that it’s still going to be a long time before the majority of Internet users are sitting at home with a VR device over their eyes, there’s definitely going to be a lot of interesting developments in this area. When people think of virtual reality, games are often the first use that comes to mind. Given that most VR developments have been around games, it’s easy to understand that association. However, what initiatives like Google Cardboard are focused on doing is taking virtual reality technology and expanding it to many other areas. One area that’s already generated a lot of interest for both businesses and consumers is online buying. How VR May Impact the Online Buying Experience There have already been some technology experiments related to VR… Read more

When a waiter takes someone’s credit card after a meal and then the card fails to process, the waiter has to decide how they want to deal with the situation. While that can be very awkward for both parties, restaurants aren’t the only place where failed customer payments are an issue. If you have a retail store or sell online, a percentage of customer payments are going to fail. In some cases, a customer’s payment will fail because they’ve maxed out their credit card or don’t have sufficient funds in the bank account attached to their debit card. However, it’s important to understand that there are other reasons why someone’s payment may fail. By understanding those reasons and having policies or systems in place to deal with them, you can ensure that you don’t miss out on legitimate sales from customers who simply experience a technical glitch with their card. Soft and Hard Declines An important part of understanding why a customer’s payment may fail is knowing the different types of declines that can occur. The two categories used for… Read more

Whether your business sells in-person, online or through both channels, you need to be able to accept payments from customers. In fact, the payment process needs to be as simple as possible. Ensuring there’s no friction when a customer is ready to pay in a retail setting or online will ensure their potential transaction doesn’t turn into a missed sale. Part of eliminating friction from the payment process is accepting multiple forms of payment. While there’s nothing wrong with taking cash from people who pay in-person, 80% of consumer spending in the United States is cashless. Any business that limits themselves to cash is missing out on a huge number of sales, as well as the ability to do business online. In addition to accepting different types of credit and debit cards, having the right security measures in place, keeping up with the latest processing technology and not being burdened by high fees are all elements of a payment process that’s free of friction. Accomplishing all of those goals requires the right credit card processor. The impact of a credit… Read more

When it comes to payments, most businesses have two main goals. The first is to make it as easy as possible for customers to complete their purchases. This goal is generally accomplished by accepting multiple forms of payment. The second goal is to minimize the fees associated with purchases that don’t involve cash. The best way for a business to accomplish that goal is to compare multiple credit card processors and find an appealing rate. In addition to looking at processors’ rates, there are a few other factors that need to be taken into account. One of those factors is if a processor supports payments other than standard credit and debit card transactions. By evaluating options like ACH payments to see if they’re right for your business and finding a processing company that supports this type of payment, you can create a seamless payment experience for customers. The Basics of ACH Payments ACH payments are another form of electronic payments. They are processed through the Automated Clearing House, which is a large network that connects most US banks. The way… Read more