Credit Card Processing Blog

What Primary Challenges do Merchants Face Today?

shutterstock_106653329Today’s businesses are expected to take a variety of payment methods, including every major credit card available. As the industry considers the next wave of payment options, retailers are challenged to keep up without sacrificing customer service and security. Time-challenged business owners face a variety of challenges as they attempt to manage cash flow on a daily basis. Customer service must always come first and a business’s technology must ensure that happens. Today’s merchants are concerned about several major issues.

Security

The news has alerted both consumers and merchants that data breaches can happen, even at major retailers. While businesses are concerning themselves with ensuring their own equipment and employees meet the highest security standards, they must also entrust their processing to a provider that adheres to those standards. PCI compliance is essential in any company providing payment services today. Prior to signing a contract, a business should ensure all customer data will be safeguarded as it travels from the retailer to the processing company and associated banks.

Chargebacks and Fraud

Chargebacks are a serious problem for merchants today, with businesses losing 60 percent of all chargeback disputes. In some cases, those disputes are simply a way for a customer to get a refund while also retaining the product. When a chargeback dispute is filed, the business not only loses the merchandise or service that was refunded, but it’s also responsible for any fees associated with the chargeback.

Merchants like CreditCardProcessing.com automatically set customers up for Authorize.net, a service that provides advanced fraud and chargeback protection. This software protects CreditCardProcessing.com’s online transactions against stolen credit cards, chargebacks, and more. The software includes tools that detect transactions that are likely to be fraudulent and block those transactions before they can go through.

Equipment Failure

When lines are long and customers are waiting to pay, the worst thing that can happen is for a credit card reader or POS system to fail. Technology failures also apply to a business’s online payment processing, as merchants strive for 24/7 uptime, especially during the busiest times of the year. Flagship Merchant Services has been acknowledged for its reliable products and superior customer service, with free equipment and setup provided to customers. Flagship uses some of the best equipment in the industry to reduce merchant downtime and offer retailers some of the fastest processing speeds available. When a business knows it can rely on payment processing even during the busiest times of the year, it can proceed with confidence.

In-House Customer Service

In order to serve its own customers properly, a business must be able to count on good customer service from its own vendors. A business should choose a processor with a customer service desk that is open when that business is open, including on holidays, if applicable. If possible, contact the customer service desk before signing the contract to ensure it actually is available when the company says it is.

In-house customer service is important to some retailers, who have had bad experiences with companies that promise to provide great customer service, only to shuffle them around to outsourcing providers when they call. Your provider may promise 24/7 customer service, only to send you to an overseas company after hours that has no way to help you with the issues you’re having. Ask these questions on the front end to avoid being surprised once you’ve begun working with a processor.

Business owners are often tasked with keeping up with a multitude of issues each day. It’s important they find a processing provider that offers reliable service when they need it to avoid adding one more thing to their to-do lists.

Top 3 Payment Processing Features of 2015

shutterstock_214431433As each new year begins, consumers and businesses are eager to hear about the top technologies expected to emerge in the coming months. 2015 promises to be an exciting year, with wearables, cloud technology and data science all promising to be an even bigger part of the business marketplace. While these technologies impact retail and ecommerce businesses, many are focused on how things will change in the way they interact with their customers. Payment processing is an important part of many businesses, with fast, reliable technology being essential to keeping customers happy. As businesses choose new providers or consider moving from an existing provider to another, there are some major upcoming technologies they should consider.

EVP Capability

The biggest feature in 2015 is EMV, which will become the required standard in October. If a business fails to switch to the new global standard by October, liability for fraud will switch from the credit card issuer to that business, so moving to the new standard is essential. New equipment will need to be installed, since cards will be dipped instead of swiped, and software will need to be updated to handle the new technology. Major credit card processing services like CreditCardProcessing.com have already upgraded their technology to comply with the new security standards. The switch to EMV has demonstrated the importance of contracting with a payment processor that strives to remain current with the latest technologies.

Payment Mobility

As mobile card readers have gone mainstream, retailers of all types are learning their benefits. In 2015, stores and restaurants will grow bolder with these technologies, equipping in-store staff with tablets and smartphones that allow them to accept payments on the floor, rather than at a cash register. This will help keep lines down during the busiest times of the year, as well as give locations a scalability not previously seen. Instead of adding a cash register to accommodate the holiday rush, a store could bring in card readers for use on those days. Restaurants are also expected to increase the use of tabletop devices and tablets in taking orders and payments. Applebee’s and Chili’s have both installed tabletop payment systems in their restaurants and this technology could extend to allowing customers to place their orders at the table.

All-in-One Functionality

Businesses today are dealing with accepting payments online, in store, on mobile devices and through recurring payments. As all of this technology has evolved, it has brought a demand for a streamlined approach. With its new Genius platform, Cayan seeks to make it easier for all of its merchants to manage everything in one place.

Genius allows Cayan to customize solutions to each business, adding and removing features as needed. Through the same device, a retailer can accept cash, credit cards, and debit, along with universal acceptance of technologies like EMV, NFC, and QR codes. Gift and loyalty programs can also be managed through the device and all software is updated through the cloud, to ensure a business has the latest version of the software it needs to keep payments secure and reliable. The cloud has driven businesses to expect scalable solutions that are updated by the provider and Genius is an example of how 2015 will move payment processing in that direction.

As merchants search for payment processing services, these three technologies are an important part of the provider they choose. These software and hardware changes will be a significant part of 2015, as well as the years to follow, so it’s important that merchants choose a provider that promises the latest technology and delivers on that promise on a consistent basis.

Flagship Video Review

With rates starting at 0.38% and 19 cent transaction rates, Flagship offers some impressively low prices that should be attractive to most merchants. The company also promises free set-up, which gets you up and running without breaking your bank at the hands of expediency. In addition, with the application process being so quick and easy, it’s no wonder why Flagship services so many merchants across various industries. This type of flexibility and dependability are what many people look for in a payment processor, making Flagship one of our premiere processing solutions here at CreditCardProssesing.net. Be sure to check out the video below for a full review of of the company’s services and see if it is the right solution for your business needs.

3 Items to Negotiate with Your Credit Card Processor

shutterstock_193501406During the time a business is shopping for a credit card processing provider, that business is in a powerful position. Multiple vendors are often vying for a retailer’s business, giving the merchant the ability to negotiate. Once the contract is signed, it will be too late to get a better deal, especially if your business commits to a three-year contract. But for many merchants, knowing exactly which items can and cannot be negotiated can be tricky. Although not all items are up for negotiation, providers are often willing to lower prices on items and, in some cases, remove terms completely from the contract. Here are three things you should negotiate before you sign on the dotted line.

Equipment Costs

Whether you’re planning to buy or lease your processing equipment, this is one area that can be negotiated with the processing provider. If your business promises to bring in a high monthly transaction volume, throwing in a piece of equipment for free is a small investment that will give the provider a big return. Realizing the value of that small investment, companies like National Bankcard advertise free credit card terminals as a selling point. This equipment connects to the company’s software to provide credit swiping abilities at a register. While your business may be required to purchase the remainder of the POS to fully accept credit cards, this one free terminal can shave $400 off of your initial setup price.

Cancellation Fees

Depending on the contract, cancellation fees can easily cost thousands of dollars. With popular processors like Flagship Merchant Services promising competitive rates with no processing fees or contracts, a company that requires a binding contract with exorbitant cancellation fees should be scratched off your list if it is unwilling to negotiate those fees. Many contracts include either a large flat fee or a fee multiplied by the number of terms left in your contract. This means that if, for some reason, you want to cancel soon after signing, you’ll be paying a large fee to exit the contract.

If the company is unwilling to waive the cancellation fee or negotiate it downward, suggest building in a grace period for you to try the service out. This could be 30-60 days or longer, serving as a trial period in which you can see if there are hidden fees built into your monthly statement or if the promised customer service levels are delivered.

Annual and Setup Fees

While setup fees are rare, since processing providers are trying to attract merchants rather than scare them off, they do exist. Some processors promise no setup fees, only to charge small administrative fees for things it deems as “extras.” Be sure you have all of these fees in writing up front before you sign a contract. Even more providers charge annual fees, which should be negotiated based on the fact that many merchants offer processing without these administrative fees. Very few companies charge application fees, but it’s important to watch for that, as well.

Before signing a contract, compare your potential processor against rates offered by processors like Cayan, which offers competitive prices with no annual or startup fees. By having fees outlined and discussed during the negotiation process, you can save hundreds of dollars over the course of your contract.

With so many processing companies vying for merchant business, companies can easily negotiate pricing while searching for a provider. It’s important to have these discussions prior to signing the contract, since a long-term contract can result in years of overpayments. With so many great deals available, businesses are in a great position to get a bargain on their monthly processing services.

Dissatisfied with Your Payment Processing Service?

shutterstock_182005880A business’s relationships with its vendors and providers are essential to successful operations. Business owners have enough to worry about without dealing with repeat calls to customer service and frustrating outages. When a merchant finds itself unable to get the service it wants from its payment processing provider, it may be time to make a change. Getting out of a relationship with a processing service can be complicated, though, especially if you’re tied to a long-term contract. Termination fees can be devastating, especially if you cancel early in your contract and fees are calculated based on the number of months remaining. Even if you aren’t under a binding contract, there are steps you should take before canceling your service.

Review Your Contract

You may think you know exactly what your contract with a payment service says, but it’s always helpful to read through the fine print, especially if you didn’t review it carefully before signing. Is it a long-term contract with hefty termination fees, determine the cost you’ll be forced to pay to get out of the contract before proceeding. If you’ll be forced to pay to exit your contract, read over the rest of the fine print. Were there promises being made initially that aren’t being honored? If your provider promised 24/7 support but provided only unanswered calls and emails, you may have a legitimate argument for getting out of your contract early.

Initiate a Discussion

Whatever your contractual situation, it’s always best to speak to someone at your current processing service to voice your dissatisfaction. Don’t simply talk to the person who answers the customer support line. Go up the chain to a supervisor or customer retention specialist and make it clear that you’re planning to leave if a resolution can’t be reached. During the discussion process, you’ll be able to determine where you stand in terms of getting out of the contract. This is where the vendor will let you know whether you’ll be expected to pay a cancellation fee despite your dissatisfaction with the service. Keep in mind that the company may be willing to work with you out of a desire to protect its reputation as a provider. Mention well-respected providers like Flagship Merchant Services who have earned a reputation as being customer-driven.

Seek Other Options

Even a large termination fee may not be a final decision. Some payment processing services are willing to buy you out of your current contract in order to win your business. Before cancelling your current service, speak to a few reputable providers and determine whether someone is willing to help you get out of your current contract by paying the fees. This is especially true if you can show that your business processes a large amount of transactions each month that will bring great value to the processing provider you choose.

As you’re shopping, consider a service like National Bankcard that requires no contracts, has no cancellation fees, and offers a free credit card terminal to get you started. Whether you’ve been forced to pay a cancellation fee with your previous provider or not, the cost savings will be a relief, and you’ll also be allowed to try the new service out without committing. During this trial period, you can ensure that all of the issues you have with your previous provider have been resolved with the new one.

Merchants don’t have time to deal with disappointing vendors. When issues arise, communicating openly with your providers and reading over contracts before taking action can make a big difference. Many processors will be willing to work with you and if you find one that won’t, consider one of the many other great providers that may beat the rates you’ve been getting from your disappointing vendor.

Authorize.Net Video Review

Since they’re more well-known for being a payment gateway, most people don’t realize that Authorize.Net also offers their own credit card processing solution. The primary convenience is that you can consolidate your fees, which could equal fewer bills and a lower cost overall.

Payment Depot Video Review

By offering a billing model drastically different from many competitors, Payment Depot hopes to help small volume merchants accept credit cards at profitable rates. The company does this by charging a general monthly subscription rate and a per-transaction flat rate, which makes the cost of processing with the company undeniably easy to figure out.

2checkout Video Review

2Checkout, which has been around for 15 years, offers several different checkout options that leave enough space for your company’s branding. Throw in the ability to accept payments in tons of different currencies, and this might also help your online business go global.

National Bankcard Video Review

With a wide variety of solutions that are tailored to specific industry needs, National Bankcard could give you the payment processing tools that you want for your company’s success. National Bankcard runs several free equipment promotions, making it easy for you to save money on your way to accepting payments. You’ll also have the potential to access cash advances of 3,000 to 300,000 dollars, which could really help you get your business off the ground.

Merchant Warehouse Video Review

Originally designed to help smaller merchants compete with big businesses in terms of getting great processing rates, Cayan is still one of the top payment acceptance companies in the industry. You’ll still receive individualized payment solutions from a dedicated account representative, while the company’s $100 lowest overall cost guarantee means that you only stand to gain by seeing what type of processing solutions Cayan can offer you today.

3 Amenities Your Payment Processor Must Offer

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During your search for a payment processing provider, you’re likely to focus on cost and amenities. Unfortunately, only once you’ve signed the contract and begun working with a processor do you get an in-depth look at its customer service. If the provided service is in line with what was promised in the contract you signed, you may have no choice but to continue working with the provider for the remainder of the term.

This is avoidable, however, if merchants carefully review the company’s customer service offerings. A provider that prides itself on paying attention to customer service will highlight this feature on its website. When little information is available on a company’s customer support, this should serve as a red flag to merchants. Unless the company offers a month-to-month option with no obligation, you should avoid a processing service that doesn’t place an emphasis on support for its merchants. Here are three things you should require before signing with a processor.

24/7 Support

One often-cited problem with payment processors is limited customer support hours. When a company makes support available only Monday through Friday from 9 to 5, it limits its potential customer base. Most retailers are at their busiest on nights and weekends, when customers are shopping rather than working. If a merchant can’t reach customer support after hours when a terminal isn’t working, that merchant could be stranded with a store full of customers. Pay extra attention to processors who offer a “live help” option 24 hours a day, rather than asking you to fill out a form or send an email with the promise that someone will get back with you. National Bankcard gives customers a toll-free number directly to tech support, promising 24/7 expert customer service.

Preferred Method of Contact

As convenient as a phone conversation can be, some merchants simply prefer a different method of communication. Cayan provides live chat and phone support options 24 hours a day, 7 days a week. Email support is available during business hours. The live chat option also offers an alternative to waiting on hold on the phone in the event a problem occurs during a time with high call volumes.  With Cayan, customers can also take advantage of the company’s partnership with Zappix, which utilizes an app downloaded to your mobile device to offer help. In addition to direct customer support, some providers also have a searchable database of help topics, including a list of frequently asked questions. If you have time to search, you may be able to save a call by finding an answer to your issue within the database.

In-House Service

When you contact your provider for help with an issue, are you reaching someone who works directly for that company? Since many businesses now outsource customer service to third-party providers, it’s important to ensure that your calls will reach someone who is thoroughly knowledgeable about the company. North American Bancard’s 24/7/365 support connects callers with an in-house customer support desk at no additional charge. The company also divides its support, giving merchants a number to call that corresponds with the first two digits in its merchant ID. This helps keep wait times at a minimum while also keeping service available around the clock.

When searching for a payment processing provider, feel free to ask as many questions as you need about a company’s customer service offerings. Before signing a contract, you should be sure that you’ll receive the technical support you need when you have customers ready to make purchases. Your choice of a provider may come down to one that promises to offer the customer service level you require, even if it means paying a little extra each month.

Could Your Business Benefit From an On-Site ATM?

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Customer convenience is important for any business, which is why most businesses today accept a wide variety of payment forms. Experts have predicted cash will eventually become obsolete, but it still plays a key role in consumer spending today. Low-dollar transactions, which make up approximately one-third of a consumer’s monthly payments, are still often paid in cash. So while customers may not spend as much in cash each month as the high-dollar transactions they handle by credit card, the volume of cash transactions is still fairly high.

For some retailers, cash is still relevant, even when all major forms of payment are accepted. Those businesses may find that offering customers access to that cash can result in an increase in traffic from consumers who might otherwise skip their establishment. By installing an ATM on site, businesses can reach out to customers by merely hanging an “ATM Here” sign on its door. Here are a few situations where an on-site ATM could boost business for a merchant.

Your Customers Pay in Cash

There could be a variety of reasons your customers pay in cash, from the area your storefronts are located to the number of low-dollar items you sell. Some businesses remain cash only despite industry changes in order to keep costs low. A $1.99 dry cleaner may accept both cash and personal checks but refuse credit cards to keep overhead low. A gas station convenience store may handle a large number of cash transactions since customers are purchasing items like soda and candy. In some states, lottery tickets are cash only due to local laws.

Whatever your reason for regularly dealing in cash, an ATM in your business could prove an attractive perk to customers. North American Bancard outfits businesses with an ATM that helps bring in extra profits each month. It also will help your business reduce the amount of cash you keep in the store, since you’ll be able to deposit that cash throughout the day using the ATM.

Proximity to Cash-Only Business

If your business is surrounded by cash-only establishments, an ATM could bring in customers who might not otherwise have frequented your location. A tourist area with heavy pedestrian traffic might be the perfect location for an “ATM Here” sign, since the ability to conveniently withdraw cash is essential to tourists. A lone store with mostly drive-up traffic that mostly sees transactions of $10 or more would likely find the expense of installing an ATM isn’t worth it.

Convenience stores, drugstores, and gas stations are prime candidates for on-site ATMs, since many purchases are low in value. At gas stations, today’s consumers are more likely to take advantage of pay-at-pump technologies offered by processors like National Bankcard to pay for gas, rushing inside to purchase extra items while gas is being pumped. An on-site ATM could provide the opportunity for rushed travelers to get a little extra cash without making an extra trip to the bank.

Customers Ask for It

ATMs cost thousands of dollars, so it’s important to determine that it will be used prior to investing money in one. One way to determine whether your customers will use an ATM once it’s installed is whether customers routinely ask for one. While this is no guarantee you’ll have a line at the ATM every day, you’ll at least be able to determine customer interest.

Even if your ATM isn’t the most popular one in town, ask yourself if the presence of one will drive traffic into your store. If you likely won’t see an increase in customers and the withdrawal fees you’ll make won’t help pay for the cost of purchasing and installing it, an ATM might not be the best solution for you.

How to Compare Merchant Account Providers

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Merchants have numerous choices when choosing a payment processor. While the internet has made it easy to research the different rates and amenities offered by a company, it also can make the search process seem overwhelming at times. Business owners may have no idea where to start in comparing providers, especially since each processor differs so greatly from the others. These helpful tips can make it easier to choose between the many services available today. They’ll help you determine the main points you should consider when choosing a payment processor and hopefully assist you in obtaining the best possible rate for your processing services.

Rates

Rates can be complicated to calculate, since different providers offer different fee structures. Here are the two basic types of credit card processing pricing rates:

  • Tiered Pricing—The most popular of the two options, tiered pricing offers three major types of fee structures: qualified, mid-qualified, and non-qualified. As popular as it is, however, tiered pricing can be tricky, since each processing service has its own way of deciding which types of transactions are “qualified” and which aren’t. Since non-qualified transactions are charged at a higher rate, a business could end up paying more with this type of pricing structure.
  • Interchange Plus Pricing—With interchange plus pricing, a business is charged the basic interchange rate as set by banks, as well as an additional percentage on each purchase. Because this structure is more transparent, businesses can save money through this type of plan. Previously, interchange plus pricing was only available to businesses that accept a high volume of transactions each day, but processors like Cayan are now extending this pricing to smaller businesses.

Security

Protecting customer data is more important than ever to businesses, in light of multiple security breaches at major companies. Consider connecting with a processing provider that has robust data security and fraud prevention programs to ensure your customer data remains safe at all times. National Bankcard has one of the largest chargeback and fraud departments in the industry, giving merchants the peace of mind they need to know their customer data is secure.

Payment Card Industry (PCI) compliance is especially important for a business that deals in consumer credit card information. Failure to pass a PCI compliance assessment could sideline a business, so it’s important to search for PCI compliance before choosing a provider. Most payment providers advertise PCI compliance as part of their security features, so this shouldn’t be difficult to find. If possible, research the company’s PCI compliance and ask questions before committing to a service contract.

Customizability

Each business has its own unique payment processing needs, so it’s important to find a processor that can cater to those needs. A restaurant will have a separate set of concerns and requirements from an online retailer or a service-oriented business. Many processors have addressed those differences by setting up a suite of solutions specific to each industry.

CreditCardProcessing.com has set up separate solutions for each type of business. Retailers and eateries are equipped with tabletop terminals that are simple and easy-to-use, while service-oriented businesses are more likely to be interested in the company’s wireless or mobile payment acceptance options. CreditCardProcessing.com utilizes an Authorize.net virtual terminal to let businesses accept credit cards and checks.

With so many payment processing options, a business can easily find the solution that works best for its unique environment. Consider both pricing and amenities offered when making your choice, especially if you’ll be signing a long-term contract. By shopping around, you may even be able to negotiate with a payment processor that has the amenities you want but not the fee structure.

Avoiding Long Contract Credit Card Processing

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In the rush to find a credit card processing service, many merchants make the mistake of assuming a long-term contract is unavoidable. Before they know it, they’ve signed an ironclad contract that could cost them hundreds, if not thousands of dollars to exit. With many processing provider contracts lasting as long as three years, it’s important that businesses realize there are other options before signing on the dotted line. If you’re searching for a company to handle your credit card transactions, you should first consider the many month-to-month contract options available with payment processing providers. Here are a few reasons you should consider different contract options for your business.

Termination Fees

As you’re signing a contract, you may not notice the cancellation terms noted in fine print, buried somewhere in pages of legalese. The truth is, credit card processors want to deter you from leaving in every way they can, and through early termination fees, they often succeed. These fees are charged in a variety of ways depending on the terms of the contract. The problem is, even if you feel the processing provider is charging too much or providing unsatisfactory service, you’ll still be bound by the contract.

Early termination fees are calculated either as a flat fee, a monthly fee based on the amount of time left on the contract, or an estimation of the profit the service would have received during the remainder of the term. These fees are usually in the hundreds of dollars or more, making them out of the reach of most small businesses’ budgets.

Changing Marketplace

Even in the course of a couple of years, dramatic changes can occur, especially for a new business. If a merchant grows quickly, it may find that its transaction volume has increased to the point that services are proactively offering lower rates. If that merchant contacts its processing service to ask for a readjustment of fees and is turned down, that binding contract will likely feel more like a prison sentence.

For that reason, companies like Flagship Merchant Services have become increasingly popular with businesses across the globe. Not only does Flagship offer some of the best rates in the industry, the company signs merchants up for one month at a time, giving them the opportunity to leave at any time if they find a better offer elsewhere.

Competitive Offerings

In an effort to remain competitive in a crowded market, many companies are offering no-commitment plans with rates and fees that are lower than many contract-based providers. Not only does National Bankcard have no cancellation or setup fees, the company charges wholesale processing rates and a free credit card terminal. The company’s fees are disclosed on its site in detail, along with a side-by-side comparison with industry standards to show that it beats its competitors in every area.

CreditCardProcessing.com is another competitive provider who offers no-contract processing to merchants. Not only does CreditCardProcessing.com offer competitive rates, the company promises to beat competitor rates. If they can’t, the merchant will get a $50 American Express gift certificate with no obligation. To get this competitive rate quote, merchants must complete a form with contact information and wait for a free quote from one of CreditCardProcessing.com’s representatives.

As merchants weigh their many options, it’s important to know that three-year contracts are not a requirement. With so many different providers competing for business dollars, merchants are in a position to negotiate among the many providers who offer no-commitment processing without cancellation fees. This gives businesses the freedom to change providers later as their business needs change, allowing them to always enjoy the lowest processing rates available.

Best Mobile Credit Card Processors

shutterstock_210703552Mobile processing is growing in popularity, opening up businesses of all sizes and types to accept payments. Using just a mobile device and a card reader, merchants can accept credit cards anywhere, including at conferences and trade shows. This feature has made this type of payment processing popular even for bricks-and-mortar locations that already have POS systems in place.

But with so many merchants eager to accept mobile payments, the race is on to win businesses over. Almost every credit card processing service now provides card readers that can connect directly to a person’s mobile device. Finding the right service can help a business enjoy significant cost savings over the course of several years. Here are a few things you should look for as you search for a mobile credit card processing service for your business.

Security is a Priority

As your search begins for a mobile payment processing service, security should be among your top priorities. You’ll be swiping credit card information into the portal, so you need to know protections are in place to keep your customer data top secret. Flagship Merchant Services uses the Authorize.net mobile application, interacting with a free ROAMpay card reader. Authorize.net specializes in processing payments securely, handling mobile payments the same way it takes care of cards that are swiped in a dedicated card swiper in a store.

With Flagship Merchant Services’ Authorize.net app, a user’s device is checked for legitimacy with each login. This helps prevent information from being accessed from an unauthorized device, reducing the risk of a successful hacking attempt. Both the app and the card reader are free to Flagship Merchant Services’ customers, so merchants can only benefit from trying it out.

Device Compatibility

Many merchants offer mobile credit card processing for iPhone and iPad users. However, Android holds 84.7 percent of the smartphone market. Your first priority will likely be in finding a processing service that offers support for the device your business currently has. CreditCardProcessing.com’s MobilePay G4X Swipe is compatible with both iOS and Android devices, making it a possibility for those businesses who have difficulty finding mobile payment options that are compatible with their operating systems.

If your device’s operating system is Windows- or Blackberry-based, your search may take longer. There are options available, such as Cayan’s MerchantWARE Mobile app that works with all four operating systems, but credit card numbers may have to be entered manually since no reader is mentioned.

Cost

Despite the promise of free setup and equipment, mobile credit card processing isn’t without fees. In some cases, merchants will charge a higher rate for each swipe while in others, a monthly fee or minimum transaction volume will be charged. If your business is processing a high volume of transactions each month through traditional swipes, you may be able to negotiate for a lower fee as part of your services. If you are just starting out and have a lower transaction volume, you may have to wait to be able to negotiate.

Whatever your situation, you can benefit from taking the time to shop various credit card processing providers for the best rates. Flagship Merchant Services has been listed as having among the lowest rates in the industry, with rates as low as 19 cents per transaction. If you currently have payment processing services, check with your provider for a competitive rate but if you’re just starting out, you have the luxury of shopping around.

Mobile credit card processing gives you the flexibility you need to process payments wherever you are. With competitive rates and free equipment, many merchants have found they can add this feature to their business affordably.